Chargeback Defense for SaaS

Win payment disputes on autopilot

No more manual screenshots. Chargedef generates comprehensive forensic reports in seconds, ready to be submitted to Stripe and more.

Supported gateway integration

Your operation is vulnerable.

Gateways and banks protect the consumer. Who protects you?

Customer Bad Faith

Customers use your product and then claim they don't recognize the purchase to get their money back.

Chargeback and Payment Disputes

Refund notifications arrive without warning and you have only hours to respond with evidence.

Payment Account Suspension

High chargeback rate can result in permanent blocking of your gateway or bank account.

Recurring Revenue Loss

Each lost dispute is money that was already yours, gone along with the cost of chargeback fees.

How We Beat Friendly Fraud for You

We transform invisible user logs into high-authority dossiers that gateways and banks simply can't ignore.

01

Smart Integration

Install our digital footprint in your checkout with just one line of code. From then on, each sale of your SaaS is monitored in real time, capturing hundreds of proof points that common gateways ignore.

02

Expert Evidence Capture

While your customer navigates or consumes your content, we mine IP logs, geolocation, device fingerprint, and terms of use acceptance. We create an unquestioned timeline of the user's activity.

03

Instant Dispute Alert

Received a Chargeback notification? Our system detects the alert instantly through webhooks and cross-references the transaction data with the collected evidence. You don't need to lift a finger.

04

Ready Defense Report

In seconds, we generate a Pericial Report in PDF, structured with the requirements of banks and gateways. Just download and attach it to your dispute to drastically increase your chances of victory and recover your money.

Instant alerts. Faster recovery.

Seconds matter in payment defense. Get notified in real-time and start your forensic defense immediately.

Technical Differentiators

Built by developers who understand the vacuum in chargeback defense

Server-Side Tracking

Secure backend-to-backend integration. Capture technical logs, IP metadata, and critical events directly from your server without slowing down your frontend.

Instant Evidence Generation

Automatically generated PDF dossiers that transform complex server logs into clear, high-authority evidence recognized by global banks.

Evidence Injection

Seamless integration with global and local gateways to automatically submit evidence dossiers directly into the dispute flow.

Consent Compliance

Immutable snapshot of Terms of Service and Cancellation Policy acceptance at checkout.

Pay only for results.

No setup fees. No monthly subscriptions. We only keep a percentage of the revenue we successfully recover for you.

$

Our clients achieve an average 85% win rate

Our fee (25%)

$ 50.00

We only charge when you win a dispute

Our fee is 25% of the recovered amount

No monthly fees, no setup costs, no hidden charges

You keep 75% of all recovered revenue

No Monthly Fee

Zero fixed costs

No Setup Fee

Free implementation

Pay Only on Wins

25% of recovered amount

Trusted by Legal Teams Globally.

Our data collection methods are built on transparency. We protect your revenue without compromising user privacy rights.

LGPD Compliant

Full compliance with Global General Data Protection Law. We collect only essential data for fraud prevention under legitimate interest basis.

GDPR Compliant

European data protection standards met. All data is encrypted, stored securely, and automatically deleted after 365 days.

365-Day Retention

Evidence is kept only for the legally required period for chargeback disputes, then permanently deleted from our systems.